Digital Transformation MasterclassSGSH2243
Gain a bird's eye view on what digital transformation means for you and your teams
Designed for leaders in the finance industry, this course is about leadership in transformation, as well as technologies and the digital landscape we navigate our businesses in.
Together, we will explore how digital is changing your businesses, industries and customers expectations. This course will provide you with the tools you need to improve your role as a leader.
🌟 What will you learn?
At the end of this course, you should be able to:
- Explore tools to sense, make sense and respond to change
- Explore data as the foundations for an experimental mindset
- Show how digital-first companies obsess about the customer and their needs
- Explore technologies that are driving change in Finance
- Show how culture underpins successful transformation projects
- Experience and reflect on new Agile ways of working
- Describe methods to lead digital transformation within your organisations
🎯 Course Schedule
Day 1 - Adapting to the changing landscape
We will begin the day by discussing and experimenting with the technologies and trends which are changing the Financial Industry, by looking at both digital-first companies in Finance and outside of the industry. We will also open the conversation on how we might develop a culture of transformation, by learning from digital-first companies such as Amazon.
By the end of Day 1, you will have learnt about:
- Fintech, Big Digital, Platforms and Digital Banks
- Digital-first companies and what do they have in common?
- Technologies transforming Finance: AI, APIs, Blockchain, Cloud
- Explore the power of Data
- Developing a culture of transformation
Day 2 - Customer Obsession
Taking forward what we learnt yesterday, we will now look at customer expectations in the digital landscape, and how we might meet changing customer needs. We will go ahead and design a service for a customer by incorporating technology, data and platform thinking. Finally, we will consider how to bring our learnings back to our businesses to lead transformation.
By the end of Day 2, you will have learnt about:
- Jobs to be done
- Customer Empathy
- 5 roots of transformation
“If you’re looking for a corporate partner in professional training and development, workforce up-skilling and executive education, we offer in-house corporate education for businesses and teams. Book a call if you’d like to discuss your corporate training initiatives or ambitions.”
Selected programmes are accredited under the IBF Standards, and is eligible for funding under the IBF Standards Training Scheme (IBF-STS), subject to all eligibility criteria being met. Candidates are advised to assess the suitability of the programme and its relevance to participants’ business activities or job roles. Find out more on www.ibf.org.sg
Singaporeans can utilise SkillsFuture credit for selected courses. Learn more on how to use your SkillsFuture credit.
At Hyper Island, we believe in "Telling less & Doing more" Hyper Island Learning Experiences are highly interactive and engaging. We let you try things by yourself, work in small group breakout sessions. There will be lots of opportunities to ask questions and engage with the 3 facilitators in the 2 days.
Our Learning experiences help participants learn transferable skills that can be directly applied to their own workplace and career. We will draw on current and emerging international, local & Asian perspectives and case studies; and help participants consider the legal, social and ethical issues involved.