Human Centred Design Fundamentals
ENROL IN THIS COURSE:
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One of the biggest challenges of applying the Human Centered Design methodology is to remain human-centered in the quest to serve the needs and desires of actual humans. Believe it or not, simply being human is insufficient for understanding most of our fellows. The process requires us to approach familiar situations, people and things as though it's the first time we've encountered them again.
The Human-Centered Design course is a foundational course that will introduce learners to the different tools, techniques and mindsets to kick-start your journey in becoming more human-centered in an ever digitising world.
Learning Outcomes:
- Describe the steps of the human centered design process
- Discuss how human centered design techniques help uncovered human needs, generate ideas and test possible solutions
- Make specific recommendations on how to apply human centered design within one’s own organization to achieve identified business benefits
- Discuss specific behaviours that are required to effectively apply design thinking in a business environment
- Select appropriate digital & collaborative tools to facilitate the design thinking process and communicate ideas
🎯 Course Schedule
Day 1
Onboarding |
Expectations, introductions, team building |
Why human centered design? |
A look into Design Thinking and how designing for Human Needs & not Products to improve chances of success |
Failed Innovation |
An exploration and discussion into innovations that never quite succeeded and why. Were they designing for human needs or were they purely product focused? |
Problems and Personas |
Uncovering needs with Jobs To Be Done (JTBD) framework Explore how to uncover real customer needs that can never quite be surfaced in a survey or focus group. Turning observations into insights Reframing challenges |
Retrospective & Check-out |
Wrapping up and closing the day |
Day 2
Check-in & Group Reflection |
Checking into the day and short reflection on yesterday |
Principles of Creativity |
Divergent & convergent thinking Brainstorming Ideation |
Build to Test Test to Learn |
Prototyping techniques Testing |
Reflection |
Reflect on your learnings over the past 2 days and how you might take your learnings back to work. |
Assignment |
Give instructions on end of programme assignment |
Close & Check-out |
What am I going to do differently ? Wrapping up and closing the day |
“If you’re looking for a corporate partner in professional training and development, workforce up-skilling and executive education, we offer in-house corporate education for businesses and teams. Email us at singapore@hyperisland.com if you’d like to discuss your corporate training initiatives or ambitions.”
Selected programmes are accredited under SkillsFuture Singapore (SSG) and the Institute of Banking & Finance Singapore (IBF), and are eligible for funding for both individuals and organisations. They are eligible for funding either under the IBF Standards Training Scheme (IBF-STS) or SkillsFuture Singapore (SSG), subject to all eligibility criteria being met. Candidates are advised to assess the suitability of the programme and its relevance to participants’ business activities or job roles.
Find out more:
www.ibf.org.sgwww.myskillsfuture.gov.sg
Singaporeans can utilise SkillsFuture credit for selected courses. Learn more on how to use yourSkillsFuture credit.
At Hyper Island, we believe in "Telling less & Doing more" Hyper Island Learning Experiences are highly interactive and engaging. We let you try things by yourself, work in small group breakout sessions. There will be lots of opportunities to ask questions and engage with the facilitators.
Our Learning experiences help participants learn transferable skills that can be directly applied to their own workplace and career. We will draw on current and emerging international, local & Asian perspectives and case studies; and help participants consider the legal, social and ethical issues involved.
Our Singapore Campus is located at 991B Alexandra Road, a short walk from Labrador MRT station and directly opposite the PSA building. The 4,800 square foot space has been designed to inspire and enhance learning experiences. In the soundproof classrooms and ample studio space, collaboration and exploration thrive. Each classroom spans 52.7m², accommodating up to 35 students.
Unlike a conventional school campus, our space resembles an advertising agency, allowing for live project work, inspiration, and collaboration.
Learners will have access to the following amenities:
- Creative spaces
- Meeting rooms
- Three classrooms
- Studio space with hot desking
- Internet (WiFi) connection
- Parking facilities (charged)
- Photocopier
- Scanner
- Magazines
- Storage space
Please note that laptops are not provided by Hyper Island. Students are required to bring their own laptops for the course. WiFi will be available, and open-source tools will be utilised. Extension cables are provided so that laptops can be charged while in use.