The old rule books and frameworks for transformation don't apply to this new era that we are in.

Large organisations are struggling to transform while some smaller and more nimble players seem to be embracing the opportunities and challenges of utilising Gen A.I.

What frameworks or models of transformation can we use? Where do we even start?

By focusing on key principles, organisations can navigate this new terrain successfully. Here's how to approach digital transformation in the age of generative AI.

Identify the Real Business Need.

We need to move away from a mindset of working with traditional software. Before diving into digital transformation, it's essential to understand what your business truly needs. Is the focus on refining competitive differentiation, automating processes, or enhancing customer engagement? 

Having clarity on the business objective is the foundation for any AI-driven transformation.

Build Fluency, Not Literacy.
Equip people across the board with the ability to absorb information quickly and adapt their speed of learning. It’s about building a culture where employees can evolve alongside technology, accelerating their learning to meet the changing landscape.

Create Learning Circles.
Foster collaboration through cross-functional learning circles. These groups can help solve complex problems while addressing strategic needs, creating a space for collective problem-solving and shared innovation. The real value lies in transforming how people think and learn.

Decentralise Innovation Efforts.

Empower teams at all levels to experiment with AI and contribute ideas. In traditional digital transformation, many organisations developed "innovation hubs" or "centres of excellence" from which ideas were created, tested and eventually rolled out. Distribute innovation responsibilities across the entire organisation to maximise the impact of learning circles and A.I Fluency.

Embrace An Agile Way of Working.
Build, test and learn. Learning circles can begin testing small experiments internally and gather immediate feedback. They can use insights from these experiments to inform larger transformation efforts.

Digital transformation in the age of Gen A.I isn't about following a predetermined playbook. It's about creating an organisation that's adaptive and prioritises learning at the heart of transformation. 

By focusing on business needs, building AI fluency, fostering collaboration, decentralising innovation, and embracing an agile way of working, organisations of all sizes can successfully navigate this new era.

This article was adapted from Paviter Singh. See original post: https://www.linkedin.com/in/pavitersingh/